FAQs

The studio was started by the sibling duo Grgo and Josipa Petrov in 2019 but started with professional design career back in 2014.

You can check out the current team on our About us page.
We offer flexibility, strategic approach, coverage in digital and print, save time and money, availability that suit your needs.
We are located in Zagreb, Croatia.
Past projects have included clients from other parts of Croatia, Austria, Greece, Italy, and New Zealand so being in the same city is definitely not a requirement.
It’s like Italian disegnat’ .

Send us an email with a short introduction and what you need.
Being a small studio we are dedicated to our clients more than large agencies. We offer flexibility and availability as well as a broader knowledge and experience from various fields of design. We also take into account the importance of strategic approach and business goals.
In case you are not sure what services or objective might be appropriate for your business or project we can help you by using a questionnaire or having a workshop.
Business owners and entrepreneurs from small- and mid-sized companies. We also do work with organisations such as tourist boards as well as individuals who need help with their small- or large-scale projects.
Once we agree with the project plan and the budget we can start immediately.

Individual smaller tasks may take from 1-3 days to complete.

Logo and identity design between 1-3 weeks.

Projects that involve branding and identity usually take 4-6 weeks.

The best estimate can be given once we know the scope of the work.
Yes, we can do it to ensure everything goes as smooth as possible.
Besides English and Croatian we can also communicate in German and Italian. Don’t hesitate writing us in these languages. :-)

After determining your needs and project goals using the questionnaire or having a workshop we work on several concepts followed by concept design presentation. After choosing one direction we do additional corrections and testing. Upon final approval we deliver you materials and guidelines in a digital format.
We send you a presentation with typically 2-3 concept designs.
We can present it live over video call or via email.
In the presentation we use mockups or renders that present your idea in the real environment for the best experience.
We typically include 2 rounds of revisions. We do this to efficiently use both yours and our time.
Additional revisions are charged according to the proposal and signed contract. You may take as many revisions as your budget allows you.
We will send you an email with files and short explanations how to use them.
For example, in logo design projects this typically involves logo files delivered in number of layouts (vertical, horizontal, symbol only…) in black as well as colour. Files are provided in EPS (vector), JPG and PNG formats.

For other deliverables, the final files will depend on what you or the manufacturer requires.

Our pricing is mostly project-specific with possibility of monthly retainers for companies who need an ongoing support.
We approach each project individually, tailoring our prices and package to meet your specific needs and work scope.
We offer convenient payment options to make your experience seamless. You can choose from the following secure methods:
1. Bank Account Transfers,
2. Wise (formerly TransferWise)
3. Revolut
4. Payoneer
Generally a 50% deposit is due before we start working on the project.
Clients committed to working with us on a sustained basis can enjoy exclusive discounts. Contact us to discuss the details and tailor a partnership plan that aligns with your needs.

Any additional correction or requested item that wasn’t part of the initial scope of the work is charged additionally.
We respect whatever the reason you have and will end the project. In that case, delivering final files will cost you 50% of the paid amount in the beginning of the project.
There can be valid reasons why our project at some point could not be financed. In that case we pause the project until the circumstances allow it.

The other solution is to check the project’s scope, its items and deliverables and remove those that are not necessary.
To ensure the project flow goes as efficiently as possible without much noise and conflicts between the members it’s highly recommended to decide who the primary decision-maker is on behalf of the Client.

This way we can receive the feedback from the appointed person who represents the Client and avoid wasting precious time on both sides.
Sometimes we miss a deadline for a day or few. And that is OK. However, in case that some deadlines prolong for more than 14 days (or even months due to specific reasons) the project price will be increased according to the new agreement.